Responsible Gambling

At Shikaka, we believe gambling should remain an entertaining pastime, not a source of financial stress or personal problems. We provide comprehensive tools and resources to help you maintain control over your gambling activities. Our platform includes built-in features designed to monitor your spending, track your time, and alert you to potential concerns before they develop into serious issues.

We work closely with our licensing authority and recognised gambling addiction specialists to ensure our responsible gaming measures meet the highest industry standards. Every member of our customer support team receives training in identifying problem gambling behaviours and providing appropriate assistance to players who may need help.

Problem gambling often develops gradually, making it difficult to recognise in its early stages. Warning signs include spending more money than you can afford to lose, gambling to escape problems or negative emotions, lying to family or friends about your gambling activities, or feeling anxious when unable to gamble.

Other indicators include chasing losses with larger bets, borrowing money to fund gambling, neglecting work or family responsibilities, or experiencing mood swings related to wins and losses. If you find yourself gambling longer than intended, thinking about gambling constantly, or feeling guilty about your gambling behaviour, these may signal the need for professional support.

Successful gambling management starts with treating it as paid entertainment rather than a way to make money. Set a budget before you start playing and stick to it regardless of whether you win or lose. Never gamble with money you need for essential expenses like rent, utilities, or groceries.

Take regular breaks during gaming sessions and avoid gambling when you feel stressed, depressed, or under the influence of alcohol or drugs. Keep track of how much time and money you spend gambling each week. If these amounts consistently exceed your predetermined limits, consider reducing your activity or seeking additional support.

Shikaka provides multiple limit-setting tools to help you control your spending. You can set daily, weekly, or monthly deposit limits that prevent you from adding more funds to your account once reached. Loss limits ensure you cannot lose more than a specified amount during your chosen time period.

Wager limits control the total amount you can bet across all games within your selected timeframe. Once you set these limits, they take effect immediately. Increases to existing limits require a 24-hour cooling-off period before activation, while decreases apply instantly. These limits remain in place until you actively modify them, providing consistent protection against impulsive decisions.

When you need a short break from gambling, our time-out feature temporarily suspends your account access for periods ranging from 24 hours to six weeks. During this time, you cannot log in, deposit funds, or participate in any gambling activities. Time-outs provide space to reassess your gambling habits without the permanent commitment of self-exclusion.

Cool-off periods automatically activate when you attempt to increase spending limits, giving you time to reconsider the decision. This delay helps prevent impulsive choices made during emotional moments or losing streaks. You can also manually trigger a cool-off period whenever you feel your gambling is becoming problematic.

Self-exclusion permanently closes your Shikaka account for a minimum period of six months, with options extending up to five years or permanently. Once activated, you cannot access your account, receive promotional materials, or create new accounts using the same personal details.

We report all self-exclusions to relevant databases shared among licensed operators, helping prevent you from gambling at other sites during your exclusion period. Reversing a self-exclusion requires contacting our customer support team, completing a comprehensive review process, and observing a mandatory waiting period. This process ensures you have sufficient time to consider your decision carefully.

Shikaka strictly prohibits anyone under 18 years old from creating accounts or gambling on our platform. We use advanced age verification systems that require valid identification documents before account activation. Our systems flag suspicious account creation patterns that might indicate underage gambling attempts.

Parents and guardians can contact us to report suspected underage gambling or request that specific payment methods be blocked from accessing our site. We also recommend installing parental control software on devices used by minors and regularly monitoring internet activity to prevent unauthorised access to gambling websites.

Our reality check system sends pop-up notifications at regular intervals during your gaming sessions, displaying how long you have been playing and how much you have spent. You can customise these reminder frequencies to match your preferences, with options ranging from every 15 minutes to every two hours.

These interruptions provide natural breaking points to assess whether you want to continue playing or take a break. The notifications include your current session statistics and quick access to account controls, making it easy to adjust limits or log out when needed.

Regular self-assessment helps you maintain awareness of your gambling patterns and identify potential problems early. Ask yourself whether gambling interferes with your daily responsibilities, relationships, or financial stability. Consider whether you feel compelled to gamble larger amounts to achieve the same excitement, or if you become irritable when unable to gamble.

Honest evaluation of your motivations for gambling, your emotional state while playing, and the impact on other areas of your life provides valuable insight into whether your gambling remains under control. If your assessment reveals concerning patterns, consider implementing stricter limits or seeking professional guidance.

If gambling stops being fun, free and confidential help is available. These organisations are independent of this site and of any operator:

International support (any country)

• Gambling Therapy (free global online support in 30+ languages)
• GamCare, National Gambling Helpline · Helpline: 0808 8020 133
• Gamblers Anonymous (international 12-step fellowship, find local meetings)